Terms of Cancellation & Cancellation Form

Consumers have a right of withdrawal according to the following terms, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed:

A. A. Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the supplier, has or has taken possession of the last goods.

To exercise your right of withdrawal, you must contact us (Sail & Art Hansjörg Schäfer, Leitenstraße 32, 82538 Gelting, Germany, order [at] mucarts.com) by means of a clear declaration (e.g. a letter or e-mail sent by post) über your decision to revoke this contract. You can use the attached sample withdrawal form, which is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notice über the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you revoke this contract, we have all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us; The customer is obliged to pay back the full amount of the purchase price without delay and at the latest within fourteen days from the day on which we received the notification of cancellation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless otherwise expressly agreed with you; in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct costs of the Rücksendung of the goods.

You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

Exclusion or premature extinguishment of the right of withdrawal

The right of withdrawal does not apply to consumers who, at the time of conclusion of the contract, do not belong to a Member State of the European Union and whose sole place of residence and delivery address at the time of conclusion of the contract are outside the European Union.

General notes

1) Please avoid damage and contamination of the goods. Please return the goods to us in the original packaging with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.
2) Please do not return the goods to us freight collect.
3) Please note that the above items 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.